Your skip may have been collected because the hire period ended, payment was missed, or due to permit-related requirements. Contact us if you’re unsure and we’ll investigate for you.

All waste is taken to licensed waste management facilities where it’s sorted and processed for recycling wherever possible. Our aim is to reduce landfill usage and operate in an environmentally responsible way.

Mattresses are not allowed in general skips due to disposal restrictions. Please contact our team and we’ll advise on how best to dispose of a mattress in Bolton.

You can load your skip up to the top edge, but please do not overfill it. Items should not extend above the sides of the skip for safety and legal reasons.

Plasterboard needs to be separated from general waste. Please let us know in advance if you need to dispose of plasterboard so we can arrange appropriate handling.

No, you don’t have to be present as long as we have clear access to the location. If you have specific placement instructions, please include them when placing your order.

Place heavier materials like bricks or soil at the bottom, and lighter waste like furniture or packaging on top. This helps with loading and transportation safety.

If you need your skip delivered at a specific time, or have access restrictions, please let us know when booking. We're happy to make arrangements where possible.

Yes, we can usually accommodate changes with 24 hours’ notice. Please contact us as soon as possible so we can update your delivery date.